Customer Vs Client

Customer  VS  Client

A Client is someone that a real estate salesperson represents — owes certain duties to:Real estate agent with clients

  • Perform to the terms of the written agreement
  • Obedience
  • Loyalty
  • Disclosure of all material facts relating to the property or the transaction
  • Confidentiality
  • Accounting for monies and paperwork
  • Reasonable care and diligence

Real estate agent using the computerA Customer is someone that does not want to be represented

Services a real estate salesperson  must give to a customer:

  • Present offers
  • Account for money and property received
  • Provide a meaningful explanation of agency relationships
  • Provide an explanation of the scope of services to be provided
  • Be fair and hones and provide accurate information in all dealings.

Services a real estate salesperson  may give to a customer:

  • Identify and show property
  • Provide real estate statistics and information on property
  • Provide pre-printed forms
  • Act as a scribe in the preparation of forms
  • Locate a list of outside service providers
  • Identify schools, community amenities and other facilities

This entry was posted in AOR News, Realtor Education and tagged , , , , , . Bookmark the permalink.

4 Responses to Customer Vs Client

  1. Liz Loadholt says:

    Just posted on Mama Liz Blog: Customer Vs Client http://bit.ly/cQTK33

  2. Liz Loadholt says:

    Just posted on Mama Liz Blog: Customer Vs Client http://bit.ly/cQTK33

  3. Tammy Cupp says:

    Thanks Liz. I think that the more we hear this the easier it is to explain to the public. By the way I love your new picture.

  4. Liz Loadholt says:

    RT @LizLoadholt: Customer Vs Client http://bit.ly/cQTK33

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